宁数〔2021〕31号
各乡镇人民政府、街道办事处,市政府各部门、各直属机构、各派出机构:
为进一步加强热线留言办理工作,更好地服务群众,现将各乡镇、街道、市直有关单位2月份案件办理情况通报如下:2021年3月25日
附件1 2021年2月份案件处理情况统计表 |
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序号 |
单位 |
派遣案件总数 |
按时办结数 |
超时办结数 |
未办结数 |
结案率 |
按时结案率 |
总得分 |
不满意数 |
不满意率 |
宣传稿 |
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总计 |
12345热线 |
政民互动 |
国家/省 |
市 |
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按时办结 |
超时办结 |
未办结 |
按时办结 |
超时办结 |
未办结 |
|||||||||||||
1 |
住建局 |
35 |
28 |
0 |
0 |
7 |
0 |
0 |
35 |
0 |
0 |
100% |
100% |
100.00 |
3 |
11% |
0 |
0 |
2 |
城管局 |
25 |
21 |
0 |
0 |
4 |
0 |
0 |
25 |
0 |
0 |
100% |
100% |
100.00 |
5 |
24% |
0 |
0 |
3 |
公安局 |
18 |
14 |
0 |
0 |
4 |
0 |
0 |
18 |
0 |
0 |
100% |
100% |
100.00 |
2 |
14% |
0 |
0 |
4 |
卫健委 |
17 |
9 |
0 |
0 |
7 |
1 |
0 |
16 |
1 |
0 |
100% |
94% |
98.82 |
4 |
44% |
0 |
0 |
5 |
开发区 |
14 |
12 |
0 |
0 |
2 |
0 |
0 |
14 |
0 |
0 |
100% |
100% |
100.00 |
2 |
17% |
0 |
0 |
6 |
人社局 |
13 |
12 |
0 |
0 |
1 |
0 |
0 |
13 |
0 |
0 |
100% |
100% |
100.00 |
2 |
17% |
0 |
0 |
7 |
环保局 |
8 |
7 |
1 |
0 |
0 |
0 |
0 |
7 |
1 |
0 |
100% |
88% |
97.50 |
2 |
25% |
0 |
0 |
8 |
教体局 |
8 |
1 |
0 |
0 |
7 |
0 |
0 |
8 |
0 |
0 |
100% |
100% |
100.00 |
0 |
0 |
0 |
0 |
9 |
文旅局 |
6 |
5 |
0 |
0 |
1 |
0 |
0 |
6 |
0 |
0 |
100% |
100% |
100.00 |
1 |
20% |
0 |
0 |
10 |
市场监督管理局 |
5 |
5 |
0 |
0 |
0 |
0 |
0 |
5 |
0 |
0 |
100% |
100% |
100.00 |
2 |
40% |
0 |
0 |
11 |
自来水公司 |
4 |
3 |
0 |
0 |
1 |
0 |
0 |
4 |
0 |
0 |
100% |
100% |
100.00 |
2 |
67% |
0 |
0 |
12 |
交通运输局 |
3 |
2 |
0 |
0 |
1 |
0 |
0 |
3 |
0 |
0 |
100% |
100% |
100.00 |
1 |
50% |
0 |
0 |
13 |
国投公司 |
3 |
3 |
0 |
0 |
0 |
0 |
0 |
3 |
0 |
0 |
100% |
100% |
100.00 |
2 |
67% |
0 |
0 |
14 |
医保局 |
2 |
2 |
0 |
0 |
0 |
0 |
0 |
2 |
0 |
0 |
100% |
100% |
100.00 |
0 |
0 |
0 |
0 |
15 |
消防大队 |
2 |
2 |
0 |
0 |
0 |
0 |
0 |
2 |
0 |
0 |
100% |
100% |
100.00 |
0 |
0 |
0 |
0 |
16 |
银监办 |
2 |
2 |
0 |
0 |
0 |
0 |
0 |
2 |
0 |
0 |
100% |
100% |
100.00 |
1 |
50% |
0 |
0 |
17 |
农业农村局 |
2 |
1 |
0 |
0 |
1 |
0 |
0 |
2 |
0 |
0 |
100% |
100% |
100.00 |
1 |
100% |
0 |
0 |
18 |
文明办 |
2 |
1 |
0 |
0 |
1 |
0 |
0 |
2 |
0 |
0 |
100% |
100% |
100.00 |
0 |
0 |
0 |
0 |
19 |
数据资源管理局 |
1 |
1 |
0 |
0 |
0 |
0 |
0 |
1 |
0 |
0 |
100% |
100% |
100.00 |
0 |
0 |
0 |
0 |
20 |
自然资源规划局 |
1 |
0 |
0 |
0 |
1 |
0 |
0 |
1 |
0 |
0 |
100% |
100% |
100.00 |
0 |
0 |
0 |
0 |
21 |
发改委 |
1 |
1 |
0 |
0 |
0 |
0 |
0 |
1 |
0 |
0 |
100% |
100% |
100.00 |
0 |
0 |
0 |
0 |
22 |
民政局 |
1 |
1 |
0 |
0 |
0 |
0 |
0 |
1 |
0 |
0 |
100% |
100% |
100.00 |
0 |
0 |
0 |
0 |
23 |
供电公司 |
1 |
1 |
0 |
0 |
0 |
0 |
0 |
1 |
0 |
0 |
100% |
100% |
100.00 |
0 |
0 |
0 |
0 |
24 |
青龙湾管委会 |
1 |
0 |
0 |
0 |
1 |
0 |
0 |
1 |
0 |
0 |
100% |
100% |
100.00 |
0 |
0 |
0 |
0 |
25 |
安广网络 |
1 |
1 |
0 |
0 |
0 |
0 |
0 |
1 |
0 |
0 |
100% |
100% |
100.00 |
0 |
0 |
0 |
0 |
26 |
电信公司 |
1 |
1 |
0 |
0 |
0 |
0 |
0 |
1 |
0 |
0 |
100% |
100% |
100.00 |
1 |
100% |
0 |
0 |
27 |
商务局 |
1 |
0 |
0 |
0 |
1 |
0 |
0 |
1 |
0 |
0 |
100% |
100% |
100.00 |
0 |
0 |
0 |
0 |
28 |
西津街道办事处 |
14 |
11 |
0 |
0 |
3 |
0 |
0 |
14 |
0 |
0 |
100% |
100% |
100.00 |
1 |
9% |
0 |
0 |
29 |
港口镇 |
12 |
12 |
0 |
0 |
0 |
0 |
0 |
12 |
0 |
0 |
100% |
100% |
100.00 |
4 |
33% |
0 |
0 |
30 |
河沥溪街道办事处 |
9 |
6 |
0 |
0 |
3 |
0 |
0 |
9 |
0 |
0 |
100% |
100% |
100.00 |
1 |
17% |
0 |
0 |
31 |
梅林镇 |
8 |
5 |
0 |
0 |
3 |
0 |
0 |
8 |
0 |
0 |
100% |
100% |
100.00 |
0 |
0 |
0 |
0 |
32 |
中溪镇 |
7 |
5 |
0 |
0 |
2 |
0 |
0 |
7 |
0 |
0 |
100% |
100% |
100.00 |
1 |
20% |
0 |
0 |
33 |
霞西镇 |
6 |
4 |
0 |
0 |
2 |
0 |
0 |
6 |
0 |
0 |
100% |
100% |
100.00 |
0 |
0 |
0 |
0 |
34 |
南山街道办事处 |
5 |
4 |
0 |
0 |
1 |
0 |
0 |
5 |
0 |
0 |
100% |
100% |
100.00 |
1 |
25% |
0 |
0 |
35 |
汪溪街道办事处 |
5 |
5 |
0 |
0 |
0 |
0 |
0 |
5 |
0 |
0 |
100% |
100% |
100.00 |
1 |
20% |
0 |
0 |
36 |
南极乡 |
4 |
4 |
0 |
0 |
0 |
0 |
0 |
4 |
0 |
0 |
100% |
100% |
100.00 |
2 |
50% |
0 |
0 |
37 |
胡乐镇 |
4 |
4 |
0 |
0 |
0 |
0 |
0 |
4 |
0 |
0 |
100% |
100% |
100.00 |
3 |
75% |
0 |
0 |
38 |
宁墩镇 |
3 |
3 |
0 |
0 |
0 |
0 |
0 |
3 |
0 |
0 |
100% |
100% |
100.00 |
0 |
0 |
0 |
0 |
39 |
竹峰街道办事处 |
2 |
2 |
0 |
0 |
0 |
0 |
0 |
2 |
0 |
0 |
100% |
100% |
100.00 |
1 |
50% |
0 |
0 |
40 |
仙霞镇 |
2 |
2 |
0 |
0 |
0 |
0 |
0 |
2 |
0 |
0 |
100% |
100% |
100.00 |
0 |
0 |
0 |
0 |
41 |
万家乡 |
2 |
1 |
0 |
0 |
1 |
0 |
0 |
2 |
0 |
0 |
100% |
100% |
100.00 |
0 |
0 |
0 |
0 |
42 |
青龙乡 |
1 |
1 |
0 |
0 |
0 |
0 |
0 |
1 |
0 |
0 |
100% |
100% |
100.00 |
0 |
0 |
0 |
0 |
43 |
方塘乡 |
1 |
1 |
0 |
0 |
0 |
0 |
0 |
1 |
0 |
0 |
100% |
100% |
100.00 |
1 |
100% |
0 |
0 |
合计 |
263 |
206 |
1 |
0 |
55 |
1 |
0 |
261 |
2 |
0 |
100% |
99.2% |
99.8 |
47 |
23% |
0 |
0 |
附件2 |
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2月份超时(未回复)案件详情 |
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单位 |
派单内容 |
详情 |
派遣时间 |
预计结案时间 |
回复时间 |
备注 |
环保局 |
来电人反映:南山派出所附近的中鼎排放橡胶味,气味难闻。 |
超期1天 |
2021/2/19 |
2021/2/24 |
2021/2/25 |
12345热线 |
卫健委 |
如果过年之前自驾开车到合肥,3天后从合肥返回宁国,请问去合肥前需要核酸检测吗?回宁国需要核酸检测吗?需要在家医学隔离吗?能否告知具体的要求。谢谢! |
咨询类发帖未在24小时内回复 |
2021/2/1 13:52 |
2021/2/2 13:52 |
2021/2/2 19:21 |
政民互动 |